It’s understandable that some people need to adapt to a new technology like ebooks. With all the different formats, DRM, and hardware out there, the average person may need some hand holding to get started. But what about when the paper book was first invented? The video below is pretty funny and shows that the help desk was needed long ago:
[youtube=http://youtube.com/w/?v=eRjVeRbhtRU]

