TechEssence has a great post on getting all staff involved in a library’s technology projects. This is a problem that I’ve started to see in this social software era of blogs, wikis, etc. It’s simple to create a blog or start an IM reference service, but careful planning and buy-in from others in the library is critical.
But blind change can be just as damaging as no change at all. Simply telling your staff they must participate, even take leadership roles, in technology initiatives is the easy (and ineffective) way out. Instead, give each individual the opportunity to participate, and the resources to capitalize on these opportunities.
This is great advice. Presenting someone with an opportunity rather than a mandate will always lead to better results. There will always be those who resist new things and new approaches, but dragging them along will just jeopardize the project.
