I have over 18 years of experience supporting technology in libraries.
Experience
Campbell County Public Library, Newport KY
Digital Services Manager
May 2011 – Present
- Develop and maintain the Library’s Digital Branch
- Provide online programming through the Library’s website.
- Maintain and monitor the Library’s social media presence.
- Maintain the Library’s servers, computer network, and Integrated Library System (ILS).
- Organize in-house training for library staff.
- Chair the Library’s Databases Committee.
- Complete grant applications for technology-related library initiatives.
- Participate as a member of the Management Team in planning and policy making.
SouthWest Ohio and Neighboring Libraries, Cincinnati OH
Technology Coordinator
1999 – 2011
- Develop the organization’s web sites using standards and best practices. Use scripting languages, relational databases, and content management systems to facilitate and enhance projects.
- Use open source and custom software to develop and maintain shared technology projects for the membership.
- Configure and maintain the organization’s web, mail, and file servers, including all hardware, software, networking, and security. Host web sites and projects for other library-related organizations.
- Develop and support the organization’s distance learning technologies including chat, video conferencing, and web conferencing.
- Maintain and troubleshoot all other technologies within the SWON Libraries offices, including staff computers, computer lab, and phone system.
- Provide consultation and referral services for member libraries, including grant recommendations/reviews, hardware/software recommendations, cost estimate, recommendations for new services, troubleshooting, and web site evaluations.
- Provide direct technology assistance to member libraries, including web site development and ongoing support.
- Presented over 150 training sessions for the SWON Libraries membership and at national, state, and regional events.
- Served as Interim Director on three occasions for a total of 25 months.
Wright State University Libraries, Dayton OH
LAN Analyst, 1997 – 1999
Student Employee, 1992 – 1997
- Served as UNIX programmer and administrator for the University Libraries’ web server, electronic reserves server, and electronic catalog systems.
- Developed and maintained Perl, CGI, C++, and shell scripts for web-based and administrative applications.
- Consulted with the University Libraries’ Web Manager to maintain web server operations and services. Served as backup for the Libraries’ Web Manager.
- Served as TCP/IP network administrator.
- Supervised the Library Computing Services Department’s student employees. Interviewed, hired, prepared work schedules for, and assisted in training of student employees. Appraised student employee performance.
- Analyzed PC and file server hardware to ensure optimal system performance.
- Participated in the selection, implementation, and evaluation of new PC products and services. Installed and configured PC software.
Education
Wright State University, Dayton OH
Bachelor of Science in Computer Science
June 1998
- Selected Coursework in Educational Technology
Skills
Web Development
- Content management systems: Drupal, Joomla, WordPress, MediaWiki
- Languages: XHTML, CSS (cross-browser), JavaScript, PHP, Perl, RSS, SQL, XML
- Tools: Subversion; Gimp (graphics); Firebug & other web development tools
- Reporting & Testing: Google Analytics, Webalizer, W3C services
Server Administration
- OS: Linux (Ubuntu, Debian, RedHat), Sun Solaris
- Web: Apache (HTTP), SSL
- Database: MySQL, PHPMyAdmin
- Email: Postfix (SMTP), Dovecot (IMAP/POP), Mailman, Squirrelmail, Spamassasin
- Security: IP Tables, Logcheck, Tripwire, Fail2ban, ClamAV
- Shell scripting: Bash, sed, awk, grep, etc.
- Other: DNS, SSH, Samba, vsFTP, VMware
Network Administration
- TCP/IP, switches, routers, firewalls, cabling, wireless
Presentations
Presented over 150 talks on technology and its use in libraries of all types. In addition to training within the SWON Libraries membership, presented online and in person at national, state, and regional events. Topics include web development, Web 2.0 topics, content management systems, social media, cloud computing, open source software, mobile gadgets, wireless networking, and general technology trends.
A recent list of past presentations can be found at http://glengage.com/slides
Memberships, Committees, and Task Forces
- Cincinnati Drupal Users Group
- Member, 2008 – present
- Ohio, Indiana, Northern Kentucky PHP Users Group
- Member, 2008 – present
- State Library of Ohio
- LSTA Advisory Council, 2007-2011
- LSTA Grant Reviewer, 2010
- LSTA Grant Reviewer, 2009
- LSTA Grant Reviewer, 2008
- Gates Foundation Broadband Focus Group, 2007
- Statewide Resource Sharing Brokering Task Force, 2006
- Develop and present online training module: Networking 101, 2005
- LSTA Grant Reviewer, 2003
- Assist with development of Wireless Laptop Lab Grant Tip Sheet, 2003
- American Society for Information Science & Technology, Southern Ohio Chapter
- Web Manager, 2000 – 2006
- Treasurer, 2005 – 2006
- Chapter Alternate Assembly Representative, 2004
- Chapter Chair, Southern Ohio Chapter, 2003
- Programs Chair, Southern Ohio Chapter, 2002
- Chapter Assembly Representative, 2001
- Awards Committee Chair, 2000
- Ohio Council of Library and Information
Services (OCLIS)- Treasurer, 2004-2006
- Ohio Library Council (OLC)
- Information Technology Division – Assistant Coordinator, 2006
- Information Technology Division – Action Council, 2005
- Ohio Public Library Information Network (OPLIN)
- Tier 2 Support Planning Team, 2004
- Assist with migration of web site ColdFusion scripts to PHP, 2004
- State Assisted Academic Library Council of Kentucky (SAALCK)
- KHECC Planning Committee, 2005-2006
